The Disgruntled Customers Threats, And The Ethical Or...

Takem’s Sales Model Consumers purchasing products and services on credit or a loan happens every day in today’s society. Tommy Takem is the proprietor of an appliance and electronics store located in a rural area of southwest Virginia. The business sells merchandise to customers who are predominantly uneducated, poor, and Tommy received a letter from a disgruntled customer who is claiming the contract is unconscionable, no further payments would be made, and if he does not clear the debt, threats of litigation and letters will be sent to the editors of all local newspapers. Tommy is apprehensive to the validity of the charges stated in the letter and how it may affect his lucrative business. The focus of this research is to answer the questions concerning the justification of the disgruntled customer’s threats, and the ethical or unethical business model. Disgruntled Customer Collateral Loans Takem’s Appliances and Electronics, L.L.C. sold a computer to a poor elderly woman named Sally Walker and had her sign several documents to complete the sale. The bill of sale, security agreement, and negotiable promissory note were processed and then a financing statement was submitted the appropriate state office. The buyer has pledged to pay the seller a defined amount in installments and took possession of the collateral (computer). Ecclesiastes 5:4-5 states, â€Å"When you make a vow to God, do not delay to fulfill it. He has no pleasure in fools; fulfill your vow. It isShow MoreRelatedMarketing planning at Just Us Cafe7940 Words   |  32 PagesExecutive Summary In Section 1.0, this report starts with analysis the current and future market situation at Just Us cafes using the 5C analysis framework. 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